Réponse certifiée par SFR Question résolue

Not able to recharge my simcard

dgomes
Visiteur

When I try to recharge my simcard I get this error message:

 

dgomes_0-1634310623881.png

 

If I try via App, the same...

Even via recharge.com doesn't work.

1 RÉPONSE RECOMMANDÉE

Solutions approuvées
Réponse certifiée par SFR
phenix8
Client Top Contributeur

Hello @dgomes ,

 

Welcome to the SFR Community Platform! 😀

 

You should try by sending the 10-digit Recharge Number to 952 - SMS. If it doesn't solve the problem, please send a private message to an SFR assistant on Twitter or Facebook . 

 

Keep us informed. 


Sincerely,

Théo.
1 RÉPONSE 1
Réponse certifiée par SFR
phenix8
Client Top Contributeur

Hello @dgomes ,

 

Welcome to the SFR Community Platform! 😀

 

You should try by sending the 10-digit Recharge Number to 952 - SMS. If it doesn't solve the problem, please send a private message to an SFR assistant on Twitter or Facebook . 

 

Keep us informed. 


Sincerely,

Théo.

Comment gagner des badges

Badges En savoir plus