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[davidwo01]

Hi

SFR can you assist me please

i need to cancel my SFR internet and phone services but i am in uk so i cannot use the 1023 call line & seems no other contact method in espace client

so i need prfereably an email contact of SFR

Edit CM : Votre sujet a été déplacé ici car il n'était pas dans la bonne catégorie. Vous recevrez bientôt une réponse de la Communauté. Bonne journée !

[Robert26 · Accepted solution]

Hi @davidwo01,

You can call 1023 outside France by dialing +33 6 1000 1023. Calling this service is mandatory to cancel your contract. Please be aware that you'll have to send back all devices (box Internet/décodeur TV) if any, so if there are in France someone'll have to do it for you.

Have a nice day.