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Réponse certifiée par SFR Question résolue

Deactivation of Sim Card or Close of SFR subscription

deeyasa01
Visiteur

Dear Sir/Madam,

I want to close my SFR subscription/deactivate my SFR sim card on 31.03.2022 as I am returing to India permanently.  My contract with SFR is already over and now I am using my sim card without cobtract. Kindly guide me how to process the closing of SFR subscription. Thanks in advance for your valuable guidance.

 

Edit CM : Votre sujet a été déplacé ici car il n'était pas dans la bonne catégorie. Vous recevrez bientôt une réponse de la Communauté. Bonne journée !

 

1 RÉPONSE RECOMMANDÉE

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Réponse certifiée par SFR
Antony
Community Manager SFR

Hello @deeyasa01,


To cancel your SFR subscription you need to call the customer service, to do that dials the 1023. I recommend you to be helped by a french speaker to facilitate the process.

Find every useful information about cancelling a subscription on this dedicated page.

Hoping I was able to help you.


Have a good day.

Antony, Community Manager à votre écoute
1 RÉPONSE 1
Réponse certifiée par SFR
Antony
Community Manager SFR

Hello @deeyasa01,


To cancel your SFR subscription you need to call the customer service, to do that dials the 1023. I recommend you to be helped by a french speaker to facilitate the process.

Find every useful information about cancelling a subscription on this dedicated page.

Hoping I was able to help you.


Have a good day.

Antony, Community Manager à votre écoute

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