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How to top up my sim card
09/01/2016 21h24
Any one who knows how to top up a SIM card? The server moncompte.sfr.fr has been down for quite a while.
Br. Frank
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11/01/2016 15h07
Hello @utilisateur_supprimé, and welcome.
You can try again on moncompte.sfr.fr, the website can be ok at this time.
If it doesn't work, you can top up a Sim card on a tobacco, or shops like Auchan, Carrefour, Leclers, La Fnac....
You can also call the 952 if you have a credit card.
Have a good day
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25/01/2016 13h17
Hello,
it seems this issue is not solved. I faced the same issue since several weeks. and I did a new try this week-end during a **bleep** in france.
http://moncompte.sfr.fr is redirected and is ending with a webpage (https://internet3gplus.sfr.fr/accesinternet.html):
error 503
Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Could you please check?
Many thanks
Fred
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26/01/2016 08h41
Hi Virqinie,
Thanks for the answer.
However, the server still doesn't work. It has been down for at least a month.It is quite easy to verify. Please try yourself to enter: moncompte.sfr.fr. The address used to be redirected to https://internet3gplus.sfr.fr/accesinternet.html and answered with the error "Service Unavailable". That changed yesterday. Now you get the error message: "Désolé, cette page n'est pas ou plus disponible".
So my question is: Does SFR provides a service that makes it possible to top up a SIM card using the Internet any more ?
By the way, I do not think it is possible to top up your SIM card in a Tobacco shop. You can buy some more credit (which I do), but you can not activate it.
Best Regards,
Frank
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26/01/2016 08h43
Fred seems to have exactly the same problem...
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09/02/2016 17h03
Bonjour @utilisateur_supprimé, @utilisateur_supprimé.
So ,what about your problem?
It's impossible for me to check for you, Community managers have no access to your account.
You can try to go on SFR shop and ask to the seller to help you.
Have a good day
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10/02/2016 09h26
Virginie,
I must admit that I consider your answer as an insult and an expression of indifference.
Please enter: "moncompte.sfr.fr" in your browser and you will realize that the SFR server is out of service - as it has been for several months
I assume that means that SFR does not (anymore) offer a service that allows you to top up your SIM card via the Internet.
Best Reards
Frank
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12/02/2016 17h21
Bonjour,
J'essaie de vous aider au mieux en vous conseillant pour trouver une solution.
Êtes-vous allé en boutique comme je vous l'ai conseillé?
Bonne journée