Carte Sim
annuler
Affichage des résultats de 
Rechercher plutôt 
Vouliez-vous dire : 

Hello,

 

I signed 1 year contract with SFR for the SIM card. The contract will expire this month. Which process/procedure do I have to follow to make it happen?

 

Thanks!

3 RÉPONSES 3
Highlighted

Re: Still be charged after terminating contract

Expert SFR

Hello @client_2019,

 

You can reach someone on social media (Facebook or Twitter) to see why you have been charged.

 

Be sure to write in french or to have someone who can do it for you.

 

Have a nice day.


Thomas, Community Manager à votre écoute

Une réponse vous a été utile ? N’hésitez pas à cliquer sur “J’approuve cette réponse” 🙂

Un mot inconnu ? Rendez-vous sur le Lexique de la Communauté SFR !

Highlighted

Still be charged after terminating contract

Visiteur

Hello,

 

In middle of June, I sent a mail to SFR to terminate my mobile phone contract. Normally, they said that my contract will be terminated within 10 days of receiving my request. I managed to cancel the contract in June, so that I will not be charged in July. I stopped using SFR sum since June as well.

 

Though, in July, I still received the receipt of SFR mobile phone. Please let me know where I can claim for this issue.

 

Best,

DD

 

Edit CM : Votre sujet a été fusionné avec le sujet initial.

Highlighted

Re: Terminate SIM card contract

Expert SFR

Hi @client_2019,

 

If you want to terminate your contract, you have to contact the customer service (1023 from France), as wtitten here.

 

Be sure to speak french or to have someone that can do it for you.

 

Have a nice day.


Thomas, Community Manager à votre écoute

Une réponse vous a été utile ? N’hésitez pas à cliquer sur “J’approuve cette réponse” 🙂

Un mot inconnu ? Rendez-vous sur le Lexique de la Communauté SFR !

Highlighted

Terminate SIM card contract

Visiteur

Hello,

 

I signed 1 year contract with SFR for the SIM card. The contract will expire this month. Which process/procedure do I have to follow to make it happen?

 

Thanks!