Réponse certifiée par SFR Question résolue

No internet/ Cannot contact Customer Srvices

andreapi01
Contributeur en Herbe

Dear All

We have had no internet since 2019. We live in UK and have guests at our house. We have tried numerous times to contact customer services via Phone or Email. The customer service is appalling, and as such we wish to cancel our contract. How do we do this via email or phone?

1 RÉPONSE RECOMMANDÉE

Solutions approuvées
Réponse certifiée par SFR
Yann
Community Manager SFR

Hi @andreapi01
In order to find a solution, i suggest yout to contact Customer Service by social network (Facebook or Twitter). You will know more about the termination of your contract on this page : CLIENT SFR, VOUS SOUHAITEZ NOUS QUITTER ?

 

Have a nice day. 

Yann, Community Manager

Un mot inconnu ? Rendez-vous sur le Lexique de la Communauté SFR !


1 RÉPONSE 1
Réponse certifiée par SFR
Yann
Community Manager SFR

Hi @andreapi01
In order to find a solution, i suggest yout to contact Customer Service by social network (Facebook or Twitter). You will know more about the termination of your contract on this page : CLIENT SFR, VOUS SOUHAITEZ NOUS QUITTER ?

 

Have a nice day. 

Yann, Community Manager

Un mot inconnu ? Rendez-vous sur le Lexique de la Communauté SFR !


Comment gagner des badges

Badges En savoir plus