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Non raccordé à la Fibre
03/07/2020 15h33
Like the OP both our neighbours have Fibre. Yet not us. We have been good clients of SFR for over 15 years yet they care so little about us! Our friend in the village has cancelled her SFR and gone to Orange.
We cannot even get a date from the so called customer service!! We are abandoned and not abonné.
Can someone give us information on when we get can expect to get what everyone else already has!!
Edit CM : Vous avez posté dans un autre fil de discussion. Pour plus de visibilité, je vous ai créé un sujet ici. Vous recevrez bientôt une réponse de la Communauté.
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Hi @utilisateur_supprimé,
From a technical point of view, someone can have access to Fiber and its direct neighbour not. I know it seems illogical, but it's more frequent that one can think.
I suggest you write to this mail adress (in french) to see if Fiber is coming to your home : deploiement.fibre@info.sfr.com
Have a nice day.