Déménagement de ligne

utilisateur_supprimé
Non applicable

I just shifted to another apartment and I want to move my SFR box connection with me, and the "move" option in the website is not working. Please help!

 

Edit CM : Le titre de votre message a été modifié pour une meilleure compréhension. Vous recevrez bientôt une réponse de la Communauté.

1 RÉPONSE 1
Robert26
Contributeur Elite

Hi @utilisateur_supprimé,

 

As stated on this page, you have to call 1023 between 2 and 4 weeks before moving to give SFR informations about your new home (address, when you'll be moving, new address phone number), so that you can transfer your Internet offer.

 

I suggest you reach someone by calling 1023 to see what can be done. Be sure to speak french or to have someone who can do it for you.

 

Have a nice day.

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