Hi,
Did you try rebooting your box ? Did you contact someone on social media (Facebook or Twitter) to see if something is wrong with it ? What is your Internet offer ? If you have ADSL, Internet activation it can take up to 2 weeks, depending on your situation.
Thomas, Community Manager à votre écoute
Un mot inconnu ? Rendez-vous sur le Lexique de la Communauté SFR !