Unstable Internet Connection (fiber)

Anders Nielsen — Thu, 29 Jul 2021 18:01:51 GMT

Bonjour,

Ma connexion fibre Internet récemment installée est plutôt instable. 2-4 fois pr. jour, il tombe (lien WAN vers le bas) pendant 5 à 10 minutes.
Quelqu'un sait où je peux déposer un ticket problème chez SFR en anglais ? Soit par mail, soit par téléphone.

Merci,
Anders

In english:

My recently installed internet fiber connection is rather unstable. 2-4 times pr. day it drops (WAN link down) for 5 -10 minutes.

Anybody know where I can place a problem ticket at SFR in English ? Either by mail or phone.

Thanks,

Anders

Re: Unstable Internet Connection (fiber)

Ryry — Thu, 29 Jul 2021 18:19:29 GMT

Hello @Anders Nielsen

Anybody know where I can place a problem ticket at SFR in English ? Either by mail or phone.

No, unfortunately, there is no customer support in English in this French company.

You can try to speak English with the regular customer clients... But since they are abroad, you can be lucky and get a person speaking English, or unlucky and get a person hired only with French speaking skills.

Good luck!

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Unstable Internet Connection (fiber)

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