https://la-communaute.sfr.fr/t5/perte-de-la-connexion/i-have-lost-my-internet-connection/m-p/2289419#M6812 <P>can somebody assist me as we have lost the internet connection. tried turning off and unplugging the fibre box but still no connection.</P> Thu, 22 Apr 2021 08:25:30 GMT benildaap01 2021-04-22T08:25:30Z https://la-communaute.sfr.fr/t5/perte-de-la-connexion/i-have-lost-my-internet-connection/m-p/2289419#M6812 <P>can somebody assist me as we have lost the internet connection. tried turning off and unplugging the fibre box but still no connection.</P> Thu, 22 Apr 2021 08:25:30 GMT https://la-communaute.sfr.fr/t5/perte-de-la-connexion/i-have-lost-my-internet-connection/m-p/2289419#M6812 benildaap01 2021-04-22T08:25:30Z https://la-communaute.sfr.fr/t5/perte-de-la-connexion/i-have-lost-my-internet-connection/m-p/2289771#M6842 <P>Hi <a href="https://la-communaute.sfr.fr/t5/user/viewprofilepage/user-id/7558344">@benildaap01</a>,</P> <P>&nbsp;</P> <P>You can check if there is a global Internet breakdown where you live on <A href="https://www.sfr.fr/cas/login?service=https%3A%2F%2Fassistance.sfr.fr%2Fruntime%2Fj_spring_cas_security_check#sfrintid=FS_Consulter-les-incidents-fixe" target="_self">this website</A>. If you see nothing, contact a customer service advisor on social media (<A href=" http://m.me/SFR" target="_blank">Facebook</A> or <A href="https://twitter.com/SFR_SAV" target="_blank">Twitter</A>) to see what's going on and find a solution. I strongly suggest you write in french, or to have someone to do it on your behalf.</P> <P>&nbsp;</P> <P>Have a nice day.</P> Thu, 22 Apr 2021 08:29:24 GMT https://la-communaute.sfr.fr/t5/perte-de-la-connexion/i-have-lost-my-internet-connection/m-p/2289771#M6842 Robert26 2021-04-22T08:29:24Z