https://la-communaute.sfr.fr/t5/perte-de-la-connexion/toujours-voyant-pon-rouge/m-p/2396029#M15348 <P>Hi,</P><P>&nbsp;</P><P>I've been using the SFR box for less than six months, and the same problem has already occurred 3 times - PON rouge, wifi connected but no services.</P><P>Each time it lasts for a few days.</P><P>A technician just came this morning and the problem has only been fixed for 4 hours, the same problem came again, and then I had to spend 2 more no internet days.</P><P>I would like to unsubscribe from SFR although my 12-months engagement has not been finished. And I think SFR has no reason to charge me a cancellation fee because the wifi service itself is <STRONG>HORRIBLE</STRONG>.</P><P>&nbsp;</P><P>Just go to other telecom providers <span class="lia-unicode-emoji" title=":visage_souriant_légèrement:">🙂</span></P><P>&nbsp;</P> Thu, 29 Dec 2022 13:11:31 GMT ffffyyyy 2022-12-29T13:11:31Z https://la-communaute.sfr.fr/t5/perte-de-la-connexion/toujours-voyant-pon-rouge/m-p/2396029#M15348 <P>Hi,</P><P>&nbsp;</P><P>I've been using the SFR box for less than six months, and the same problem has already occurred 3 times - PON rouge, wifi connected but no services.</P><P>Each time it lasts for a few days.</P><P>A technician just came this morning and the problem has only been fixed for 4 hours, the same problem came again, and then I had to spend 2 more no internet days.</P><P>I would like to unsubscribe from SFR although my 12-months engagement has not been finished. And I think SFR has no reason to charge me a cancellation fee because the wifi service itself is <STRONG>HORRIBLE</STRONG>.</P><P>&nbsp;</P><P>Just go to other telecom providers <span class="lia-unicode-emoji" title=":visage_souriant_légèrement:">🙂</span></P><P>&nbsp;</P> Thu, 29 Dec 2022 13:11:31 GMT https://la-communaute.sfr.fr/t5/perte-de-la-connexion/toujours-voyant-pon-rouge/m-p/2396029#M15348 ffffyyyy 2022-12-29T13:11:31Z https://la-communaute.sfr.fr/t5/perte-de-la-connexion/toujours-voyant-pon-rouge/m-p/2396173#M15359 <P>Bonjour <a href="https://la-communaute.sfr.fr/t5/user/viewprofilepage/user-id/12268679">@ffffyyyy</a>,</P> <P><BR /></P> <P>Dans votre situation, le mieux est de reprendre un rendez-vous avec un technicien et de lui demander comment il fait pour réparer la connexion lors de son intervention. En fonction de cela, il vous dira comment agir pour ne pas que cela se reproduise.</P> <P><BR /></P> <P>Bonne journée et bon week-end !&nbsp;</P> Fri, 30 Dec 2022 10:15:16 GMT https://la-communaute.sfr.fr/t5/perte-de-la-connexion/toujours-voyant-pon-rouge/m-p/2396173#M15359 Robert26 2022-12-30T10:15:16Z