sujet Re: Finalisation de l’activation de votre ligne dans Ma commande / mon SAV et la gestion du rendez-vous avec le technicien

Finalisation de l’activation de votre ligne

utilisateur_supprimé — Sat, 07 Mar 2020 18:40:51 GMT

Hello,

I am english speaking user. On Friday, I have bougt offer from SFR (French phone number and box- TV and internet). I am still waiting for activation. Is it normal to wait so long? In my web page is written that I need to wait 2-4 weeks!!! Is that true? Internet at home is for me very important.

Could somebody help me in english?

Thank you in advance,

Karolina

Re: Finalisation de l’activation de votre ligne

utilisateur_supprimé — Mon, 09 Mar 2020 11:51:31 GMT

Dear Karolina,

Did you take the offer to replace an other box or you dd not have internet at home previously?

Re: Finalisation de l’activation de votre ligne

utilisateur_supprimé — Tue, 10 Mar 2020 07:44:37 GMT

Hi,

It is my first offer in France for internet at home and still don't have it... On box is written SYNCHRO KO

BR,

Karolina

Re: Finalisation de l’activation de votre ligne

utilisateur_supprimé — Wed, 11 Mar 2020 19:29:39 GMT

The delay is correct. This is the right time needed to create a new line.