sujet Re : contacting sfr dans Carte Sim

contacting sfr

stevenru02 — Wed, 28 May 2025 10:18:04 GMT

i am trying to contact the English speaking helpline for SFR. When i dail the number (1036) there is an automated call that asks me to enter my 10 digit line number but when i do this it says that i could not be identified and hangs up. i have two mobile lines and 1 landline . i have tried this on all 3 numbers without success

Re: contacting sfr

jnq35 — Wed, 28 May 2025 12:28:36 GMT

Hello https://assistance.sfr.fr/contacter/contact-service-client-sfr.html

and https://la-communaute.sfr.fr/t5/wifi-connexion-filaire-et-d%C3%A9bit/english-support/td-p/2099534

Re: contacting sfr

TagadaTsoinTsoin — Wed, 28 May 2025 13:55:42 GMT

Hello @stevenru02 ,

--> https://en.selectra.info/broadband-phone-france/providers/sfr/contact

Re : contacting sfr

AlaeT — Wed, 28 May 2025 14:32:10 GMT

Hello @stevenru02 and welcome to the SFR Exchange Community,

If you need help in English, to book a technician for your issues, I think it would be appropriate to contact the SFR Web Team on social networks. You should use Facebook or Twitter. You can also try the chat that can be used by any customer.

Don't hesitate to inform us about your situation.

@jnq35 et @TagadaTsoinTsoin, merci pour votre aide 🙂

Have a nice day !

Re: contacting sfr

chsho02 — Tue, 17 Feb 2026 17:21:54 GMT

Did you ever get through to SFR? I have the same problem - I cannot get them to recognise the number when I type it in.

Re: contacting sfr

jnq35 — Tue, 17 Feb 2026 18:05:35 GMT

Hello

https://en.selectra.info/broadband-phone-france/providers/sfr/contact.

I don not know if english service are working in 2026.

Re: contacting sfr

BellevilleHill — Wed, 18 Feb 2026 07:13:07 GMT

Hello,

The international customer service is 1026 but is only for SFR La Carte customer.

Kind regards.